How do I change my Elder Scrolls Online email address?
If you are not able to complete the steps below, contact The Elder Scrolls Online Customer Support via the Account Recovery page.
Instructions for changing your email address in-game.
On all platforms, go to your character select screen and navigate to the Account page under "Settings" on PC / Mac and under "Options" on Xbox / PlayStation
- Click Change Email.
- Enter your desired email address.
- Confirm your new email address by retyping it.
- Confirm your change.
Please note: a confirmation notice will be sent to the original email address on your account.
Instructions for changing your email address through a browser.
- Sign in to your ESO account here.
- Under Account Info, select Edit Account Info.
- Select the EDIT button next to your current email address.
- Enter your new email address, answer secret question, and click SAVE.
- Check the email account associated with your ESO account for the required Access Code.
- This will be sent to your old / current email address.
- This will be sent to your old / current email address.
- Enter the Access Code.
- This confirmation will automatically log you out of the account page.
- Check your new ESO account email for an Activation email and follow the instructions.
- Sign back in to your account to confirm that change to email address associated with your account has occurred.
You will now have a new email associated with your ESO account.
Related Articles:
- If you are having an issue with your security question, see this article here: Security Question - Account - The Elder Scrolls Online
- If you have not received your account activation e-mail, see this article: How do I activate an existing ESO Account?
- If you do not remember your email address, see this article: What do I do if I don't remember what I picked for my Elder Scrolls Online account email?