If your ESO Launcher is stuck loading, you should ensure that Automatic configuration Script and Proxy Server are disabled in your Internet options.

These settings can be found by following the steps below:

1. Open your Control Panel.
   • Network and Sharing Center (for Windows 11)
2. Select Internet Options.
3. Click Connections on the top panel.
4. Select LAN Settings.
5. Ensure that Automatic configuration Script and Proxy Server are disabled (unchecked).

Once the settings are applied, please try opening the ESO Launcher to test.

If these steps didn't work, please try the following:

• Go to the folder where the launcher is installed, locate the folder "ProgramData", and delete it.
• In the folder where "ProgramData" was located, find the files "host.developer.Xlog" (X will be a number) and delete all of them execpt the one without a number (it should just be "host.developer.log").

Another possible solution is uninstalling Adobe Flash Player:

1. Go into your Control Panel.
2. Go into Programs and Features
   • Programs (for Windows 11)
3. Click on Uninstall a program.
4. Locate your current Adobe Flash Player files (typically there are 2).
5. Click on each file and select Uninstall.
6. Restart your PC.

Please be aware that some modems may have a particular feature (such as Turbo Page) that can prevent certain web-related services from functioning, including game launchers and website logins.

To disable this, you may have to navigate to your modem and deactivate this functionality. Check your modem's manual or contact your ISP for assistance.

If you require further assistance, please contact Customer Support.