If the log in button does not do anything when you click it, it's likely due to an ad-blocking extension on your browser. Try disabling your ad-blocker for help.elderscrollsonline.com; or a different browser.

If you are still unable to log into the ESO support website, you can contact us by following the steps below:

1. Visit the account recovery page and select the option that best describes your issue
2. Enter what you can remember about your account in the Account Information fields. 
   • If you are currently using a different email than the one that is associated with your ESO game account, please select "I cannot be reached at this email" and enter that in the "Provide a valid email address where we may reach you." line.
3. In the Additional Comments box, please include a brief description of your issue. 
4. When you have finished filling out the form, click the Submit button at the bottom of the page.

Please note that The Elder Scrolls Online Customer Support Team will never ask you for your ESO account password.