What do I do if The Elder Scrolls Online is crashing on Xbox?

If you are experiencing issues with ESO crashing on your Xbox, you can try the following troubleshooting solutions:

Restart the Game

To restart the game:

  1. Press the Xbox button on your controller to return to the Home screen.
  2. Press the Menu button on your controller and close the game.
  3. Restart the game from the Home screen.

Power Cycle the Console

To power cycle your Xbox:

  1. Press and hold the Xbox button on the front of the console for 10 seconds.
  2. Unplug the console's power cable and wait for 10 seconds.
  3. Plug the power cable back in and turn the console back on by pressing the Xbox button again.

Uninstall and Reinstall the Game

Uninstall the game on your Xbox by accessing your Manage Game and add-ons menu. Do not delete your save files, but only the game itself.

Once complete, you can reinstall the game from your library.

If you continue to experience issues with your game crashing, you should contact Xbox Support for further troubleshooting here.