What should I do if I forgot my UserID or my password?

You can reset your password or recover a lost UserID by going here and clicking on "Forgot UserID?" or "Forgot Password?"

  • The system will send an automated email with further instructions.
    • If you do not receive the automated email, follow the instructions in this article.
  • If you are able to log into your account on the website, but not into the game, please read this article.
  • If you need assistance recovering your account, click here for support
 

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